Refund and Returns Policy

Click the button below to download Refund & Returns Form

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original invoice,tags and packaging.

There are certain situations where only partial refunds are granted:

  • Any item that is returned more than 07 days after delivery.
  • If tags and the original invoice is not present.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your Easypaisa or Jazzcash or original method of payment, within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at:

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping Returns

To return your product, you should mail your product to:

Plot no. 481,
in front of Insaf Genral Store opposite to Saad bin Abi Waqas mosque,
Labour Colony Ibrahim Hyderi, Korangi Creek
Karachi

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.